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The Kid Collective

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow our team up to 14 days from arrival of your order to our warehouse to process the return. You can track your return using the link in the email you received when posting it back to us.Please allow 5-7&#xA0;business days for the refund to reflect in your account.

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow our team up to 14 days from arrival of your order to our warehouse to process the return. You can track your return using t

When will I get my refund?

Returns & Refunds

Do you offer free shipping?

When will my order be shipped?

How long does delivery take and what couriers do you use?

How do I track my order?

When will my pre-order item be shipped?

Shipping & Delivery

How do I make a return?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here, what do I do?

How do I cancel my order?

Can I edit or add anything to my order?

Order Issues

How do I apply discount codes?

What payment methods do you accept?

Discounts & Payments

The product I want is out of stock, when will it be back?

What does it mean if an item is on pre-order?

Stock Availability

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What are your registration and VAT numbers?

Information

When will I get my refund?Updated 7 days ago