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The Kid Collective

<p>Orders can only be cancelled via Order Editing within 15 minutes from placing your order. You can edit your order from the Order Confirmation Page or by viewing your order in your account. After this window, no cancellations can be made as the order will be passed to our warehouse for processing.</p>

Orders can only be cancelled via Order Editing within 15 minutes from placing your order. You can edit your order from the Order Confirmation Page or by viewing your order in your account. After this window, no cancellations can be made as the order

How do I cancel my order?

Order Issues

Do you offer free shipping?

When will my order be shipped?

How long does delivery take and what couriers do you use?

How do I track my order?

When will my pre-order item be shipped?

Shipping & Delivery

How do I make a return?

When will I get my refund?

Returns & Refunds

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here, what do I do?

Can I edit or add anything to my order?

How do I apply discount codes?

What payment methods do you accept?

Discounts & Payments

The product I want is out of stock, when will it be back?

What does it mean if an item is on pre-order?

Stock Availability

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Information

How do I cancel my order?Updated 4 days ago